Question 1

Can I order products from Amazon India?

Accepted Answer

Yes. Customers in Nepal can send any Amazon India (amazon.in) product URL. SAJILOMARTS will verify availability, calculate cross-border freight and customs charges, and provide an all-inclusive NPR quotation.

Question 2

Can I order products from Flipkart?

Accepted Answer

Yes, you can request items from Flipkart (flipkart.com). We will review the seller rating, shipping logistics, and provide you with a transparent quote.

Question 3

Can I order from Myntra?

Accepted Answer

Yes. Myntra fashion apparel, footwear, and accessories can be requested through our Request From India form.

Question 4

Can I order from Meesho?

Accepted Answer

Yes. You can paste any Meesho product link for review and price estimation.

Question 5

Can I request products that are not listed on SAJILOMARTS?

Accepted Answer

Absolutely. The primary purpose of our 'Request From India' feature is to help you buy any legal wearable, gadget, or lifestyle product that is not currently listed in our store.

Question 6

How is the final price calculated for India marketplace products?

Accepted Answer

The final doorstep price in NPR consists of: the Indian marketplace product price converted at standard exchange rate + international logistics/freight + applicable Nepal customs/taxes + handling fee + Nepal domestic delivery fee. We provide an itemized breakdown before you pay.

Question 7

How long does delivery take in Nepal?

Accepted Answer

For in-stock SAJILOMARTS catalog products: Kathmandu Valley takes 1-2 business days; other Nepal cities take 2-4 days. For custom India-sourced orders: typical delivery is 5-10 business days depending on cross-border logistics and customs clearance.

Question 8

What payment methods are supported?

Accepted Answer

We support eSewa, Khalti, Direct Bank Transfer / Fonepay QR, and Cash on Delivery (COD) for eligible locations.

Question 9

Can I cancel my order?

Accepted Answer

You can cancel standard in-stock orders anytime before dispatch. For custom India-sourced items, cancellations are accepted before the product is purchased from the external supplier.

Question 10

Do products have a warranty?

Accepted Answer

In-stock electronics and tech accessories carry a 6-month SAJILOMARTS verified supplier warranty against manufacturing defects. For third-party marketplace requests, warranty terms follow the original manufacturer/brand policy.

Frequently Asked Questions

India Sourcing & Marketplace Requests

Delivery, Payments & Cancellations

Still have a question not answered here?